FAQ

Frequently Asked Questions

What are your claw clips made from?

Our claw clips are crafted from premium cellulose acetate, a durable, high-quality material designed for everyday wear. Unlike standard plastic clips, acetate offers a smoother finish, lasting strength, and a more luxurious feel.

Are your claw clips made for everyday wear?

Yes! Our signature claw clips are designed to comfortably hold a variety of hair types, including fine, medium, thick, straight, wavy, and curly hair. The exact hold may vary depending on hair length, texture, and styling.

How long does shipping take?

Orders are typically processed within 7–14 business days. Once your order has shipped, you'll receive a tracking email. Delivery times vary based on your location and the shipping method selected at checkout.

Do you accept returns?

We accept returns within 14 days of delivery for eligible items that are unused, unworn, and in their original packaging. For hygiene reasons, we cannot accept returns or exchanges on opened, worn, or used hair accessories..

Can I cancel or change my order?

We begin processing orders as quickly as possible. If you need to make a change, please contact us immediately at hello@sela-ro-studios.com. While we can't guarantee changes once an order has been placed, we'll always do our best to help.

How do I care for my claw clip?

To keep your claw clip looking its best:

• Avoid dropping it on hard surfaces.

• Store it in a cool, dry place when not in use.

• Wipe gently with a soft cloth as needed.

• Avoid prolonged exposure to excessive heat.

Where do you ship?

We currently ship throughout the United States. Additional shipping destinations may become available in the future.

How can I contact you?

We'd love to hear from you!

Please email us at:

hello@sela-ro-studios.com

We typically respond within 24–48 business hours.